Broadview True Value Hardware in Broadview, IL Open now

Reviews about Broadview True Value Hardware

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  January 06, 2019, by Aris Fernando
  I had a very terrible experience with the owner of this franchise. I had my key duplicated 3 copies and when I got home I tried all 3 copies but all 3 did not work. I went back to the store and told the owner that the 3 copies they made are not working. The owner said, these are not from my store we don't cut keys this way and trying to show me how the cut was made. I showed him the receipt and told him I was just here awhile ago and this is where I got them. He started swearing and I told him, sir, please don't use any profanity, the most essential thing in a conversation is Respect and be Respected. Let's talk intelligently. I told him I just want my money back. He gave my money back and told me to leave his store, I said, right away sir and I won't come back to your filthy store and your stinky mouth. This owner is very obnoxious, unprofessional and rude. Does not know ethics in customer service and shouldn't be in a business especially a hardware store. Man, I think that's the last thing I would do if I'm a business owner is to curse on your customer!!!